Can I accumulate points for purchases made in any store?
No, you can only accumulate points for purchases made in establishments that are members of the programme.
Can I transfer points from one account to another?
No, points are non-transferable between accounts
Can I use my virtual wallet card in any shop in the centre?
No, you can only use it in establishments that are members of the LIFEstylers community.
Can I use my virtual wallet card outside the centre?
No, the use of your wallet card is limited to selected establishments in your LIFEstyler center.
Do my points expire?
Yes, points expire 18 months after you receive them
Does the money on the virtual wallet card expire?
Yes, the money will be kept on your card for a maximum of 12 months - don't let it expire!
Does the virtual wallet expire?
Yes, the virtual card will expire 4 years after its creation
How are the points used?
They are exchanged in the APP for money that can be used when shopping at The Style Outlet centers
How can I earn points on a purchase I have already made?
In any case, the user must go to the information point of the Center to add tickets, or request it through the Whatsapp channel, i.e. they cannot be made through the application, in the following cases:
- When the value of the receipt exceeds the amount of EIGHT HUNDRED EUROS (800,00€), - When it is a third receipt from the same store made on the same day. The user may not add through the application more than two receipts for the same store and on the same day. Participants must keep the receipt(s) of purchase that may be required by the Center at any time, being obliged to send it within fifteen calendar days after it is required. If this is not done, the Center reserves the right to eliminate from the program the participant who has not accredited it, and may even block the virtual card. - Users who have problems crediting points in person or in the app should go to the information point of the Center or by contacting the infopoint staff through the whatsapp channel. - If a company only uses electronic tickwets, the user must go to the information point to have the points added manually within 30 days from the date of the purchase receipt or by contacting the infopoint staff through the whatsapp channel. - Points expire 12 months after receipt.
How can I earn points?
In this section you will find detailed information on the different ways available to earn points
How can I find out how much money I have on my card?
You can check the money available whenever you want in the APP
How do I get my virtual wallet card?
You can only get it through The Style Outlets APP and follow the steps indicated
If I use a Giftcard to make my purchases, do I get points?
Yes, we will always give you one point for every euro spent in shops participating in the programme.
Is there a minimum number of points to use the monero card for the first time?
Yes, all redemptions must be made in blocks of 150 points
150 points = 5€
300 points = 10€
Is there any options to purchase shoes online2?
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What happens if I bought with the wallet card and another credit card?
The shop will refund the amount charged to each of the cards individually
What happens if I return a purchase made with the wallet card?
No problem! When the shop makes the return, the corresponding amount will be refunded to your card
Which shops in the center participate in the programme?
All the shops that are identified in the shop window or at the point of collection.
